soft skills
What type of leader are you? Discover the types of leadership that are changing the business world
Find out which leadership style fits you and how it can help you make a real difference to your team.
May 9, 2025
Juan Lugo Marín
Doctor in Administrative Sciences and management consultant with a solid background in Industrial Engineering, quality management and productivity engineering. His academic experience spans almost two decades, being a professor at various institutions and the author of books and numerous scientific articles in areas such as quality management, strategic foresight and business models..
Publications of Juan Lugo Marín
quality management
Master Class: Key elements in the implementation of Quality Management Systems ISO 9001: 2015
Author: Ph.D. Juan Lugo Marin, August 24, 2022.
INSPENET through its e-learning portal https://inspenet.com/e-learning/, makes available to our entire community, for Tuesday, September 13, 2022 at 6:00 p.m. (Colombia) / 7:00 p.m. (Venezuela), the Master Class entitled: Key elements in the implementation of Quality Management Systems ISO 9001: 2015, completely free.
August 24, 2022
quality management
ISO 9001: Importance and business certification
ISO 9001 ensures that organizations comply with customer and legal requirements, promoting satisfaction and continuous improvement of the system.
August 3, 2022
quality management
Principles of quality management
The quality management principles guide the management system, serving as a frame of reference to successfully implement the requirements.
July 26, 2022
quality management
Understanding the organization and its context: A challenge for Senior Management in Quality Management Systems
Author: Dr. Juan Lugo Marín, July 11, 2022.
The understanding of the organization and its context is a new requirement of the international standard ISO 9001: 2015, which is fundamentally related to the study of
internal and external issues that may impact the strategic objectives and the planning of the Quality Management System (QMS).
July 11, 2022
codes and standards
How to address risks and opportunities in the framework of an ISO 9001: 2015 quality management system?
One of the most novel requirements of ISO 9001: 2015, which may be a source of doubts and concerns in organizations that implement their quality management system (QMS), according to this international standard, is undoubtedly related to point 6.1 on actions to address risks and opportunities.
July 4, 2022
codes and standards
The management of interested parties within the framework of the quality management system ISO 9001: 2015
ISO 9001:2015 defines ‘stakeholder’ as a person or organization affected or influenced by a decision or activity.
April 13, 2022
